Data Rights
A front door, a clock and an owner for every request.
Access, correction, erasure, nomination and grievances, on deadline.
pactbase Data Rights is a request portal that receives access, correction, erasure and nomination requests, verifies the requester and tracks every case against its deadline.
Your data rights
Choose what you would like us to do.
Features
Request portal
Four rights, one form.
OTP verification
Confirm who is asking.
SLA tracking
Deadline on every case.
Response templates
Reply in a click.
Grievance queue
With a 90-day clock.
Case timeline
Every step logged.
How it works
- 01
Receive
From your trust center.
- 02
Verify
OTP to the requester.
- 03
Resolve
Reply and log it.
Covers under DPDP
- S.11–14Rights
- S.8(10)Grievance
Frequently asked questions
- What is a data subject request?
- It is a request from a person to access, correct or erase their personal data, or to nominate someone to act for them. pactbase Data Rights handles these four rights through one form.
- How is the requester verified?
- pactbase sends a one-time password (OTP) to the requester before the case moves forward.
- How are deadlines tracked?
- Every case carries a deadline, and the grievance queue runs on a 90-day clock.
- Is there a record of each request?
- Yes. A case timeline logs every step, and response templates let you reply in a click.
New to the Act? See what DPDP expects, in plain terms.